Our expert team are available between 10am and 4pm Monday - Saturday. You can contact us outside of these hours but it might take until the next working day to get back to you.

Chat to our cruise experts by free-phone 

Call 0800 888 6787



Opening Hours

Monday - Saturday 10am - 4pm

If you find it easier, you can fill out the form below and we'll get back to you! If you would like us to call you, don't forget to include your phone number in the message box. 

Have you been WOWed by your experience with WOW?


WOWcruise is the only high street retail agency dedicated to cruising. Our Experience Centre is located in the heart of Cardiff, where we have the latest interactive technology and a bar offering a range of complimentary beverages and snacks.

This is our postal address: Southgate House, Wood Street, Cardiff, CF10 1EW

We are located approximately 5 minutes walk from Cardiff Central train station. The nearest car parks are located at John Lewis & NCP Westgate Street.

PLEASE NOTE: We are sorry, but due to current events our Experience Centre is temporarily closed.

Our phones, however, are very much OPEN...!


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Southgate House, Wood Street, Cardiff, CF10 1EW

WOWcruise sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number P7182 . ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0599 or

© WOWcruise 2020. WOWcruise is a trading name of Anytime Travel Group Limited, a company registered in England & Wales. Registered office: Southgate House, Wood Street, Cardiff, CF10 1EW. Company no.: 07747789. VAT no.: 276 3030 14. WOWcruise® is a registered trademark no.: UK00003310149. WOWcruise is an Accredited Body Member of Hays Travel Limited, ATOL 5534, ABTA P7182. Hays Travel Limited are registered in England and Wales with company number 1990682 and VAT number 193167195. Registered office: 25 Vine Place, Sunderland, Tyne & Wear SR1 3NA.