Our expert team are available between 10am and 4pm Monday - Saturday. You can contact us outside of these hours but it might take until the next working day to get back to you.

Chat to our cruise experts by free-phone 

Call 0800 888 6787



Opening Hours

Monday - Saturday 10am - 4pm

If you find it easier, you can fill out the form below and we'll get back to you! If you would like us to call you, don't forget to include your phone number in the message box. 

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Have you been WOWed by your experience with WOW?


WOWcruise is the only high street retail agency dedicated to cruising. Our Experience Centre is located in the heart of Cardiff, where we have the latest interactive technology and a bar offering a range of complimentary beverages and snacks.

This is our postal address: Southgate House, Wood Street, Cardiff, CF10 1EW

We are located approximately 5 minutes walk from Cardiff Central train station. The nearest car parks are located at John Lewis & NCP Westgate Street.

PLEASE NOTE: We are sorry, but due to current events our Experience Centre is temporarily closed.

Our phones, however, are very much OPEN...!